Shibuya Izakaya Sushi Restaurant

We decided to host our birthday party here for a group of 7. Shibuya was very accommodating to us adding an extra seat despite being a full house at peak dinner We love the ambience of this new location and there is plenty of parking in the strip mall. Food was delicious and the fish quality was so delicate and fresh. They even gave us a couple complimentary rolls for our birthdays. The hand rolls are a new addition from their old menu and it was a great fish to rice ratio, would recommend that these are eaten immediately so that the seaweed stays crunchy when you bite into it. Service was fine, our servers were friendly and explained each piece in our sushi platter and our teas and waters were consistently refilled. We did initially had some drinks missed but they immediately brought it to us when we told them After we finished eating, they bought out our cake for us and even sang us happy birthday. We sat there chatting and never felt pressured to leave and even kept topping up our teas and water. Overall, we’re happy to support this local and family run restaurant and can’t wait to return. Ordered: -Deluxe treasure set -Saba (grilled mackerel) -Creamy udon -Beef tataki

Absolutely loved this place! The sushi was fresh, delicious, and beautifully presented. The staff were friendly and attentive, and the atmosphere was cozy and welcoming. You can tell they really care about quality and customer experience. Definitely one of the best sushi spots I’ve been to — I’ll be coming back for sure!

The restaurant has a good ambiance and the staff were so courteous. The food was delicious and will definitely visit again. We loved the beef tataki. I ended up forgetting my cell phone at the restaurant and the staff kept it safe and returned it when I came back to pick it. Kudos to staff this evening extra star for them.

Best beef tataki in town! We also really loved the handrolls, the salmond hand roll came with a huge piexe of fish so I thought it was well worth the price. Great modern interior and everything feels so clean, especially the bathrooms. Slowly becoming one of our favorite sushi spots 🙂

We visited Friday night for their soft opening at the new location. The restaurant wasn’t too busy—just a handful of occupied tables—but unfortunately, the experience was disappointing. When we arrived, there were already two other people waiting, but despite having plenty of staff, no one was at the front to greet or seat guests. We also had to wait for some time before getting a table, which was surprising given the light crowd. Once seated, the service felt mediocre and very limited, especially since orders are placed through a QR code system. While convenient, this meant that staff interaction was minimal—and when we did have questions, the responses weren’t helpful. For example, we asked if we could each order on our own phones and have everything combined onto one bill. Instead of a clear answer, we got "Oh, I don’t know, let me ask" or "I’m not sure." You’d expect staff to be well-informed about the ordering system, especially on opening night. Another issue was how they bussed finished plates. Instead of politely asking, servers would simply walk up and say, "Are you done?" The overall mannerisms of some employees felt unprofessional and lacked attentiveness. No one checked in on us throughout the meal, which seemed odd for a soft opening where gathering customer feedback should be a priority. The food was decent but overall not worth the price in terms of quality and portion size. There are better sushi spots in Calgary that offer better value and quality. • Salmon sashimi didn’t taste very fresh and had a similar texture to Costco fillets, which was disappointing. • Philly Fly Roll had very minimal cream cheese—if you’re going to have "Philly" in the name, the cream cheese shouldn’t be lacking. • Beef tataki was good, one of the better items we had. • California Outside Roll wasn’t the same as before. They used to have decent chunks of imitation crab, but now everything is minced, making it much less enjoyable. • Rolls were large in size, but the rice-to-fish ratio was way off—too much rice, not enough fish. Even their house special roll was mostly cucumber and rice with very minimal fish. • Creamy udon was disappointing. The portion size was small for the price, and considering the ingredients used, it didn’t feel worth it. Sometimes I crave creamy udon, which is why we decided to give Shibuya a try, but after this experience, I might just make it at home myself. I can save some money and feel more satisfied with the results. Since payment is also done through the QR code, the overall service experience was minimal. For a soft opening, we expected more effort from the staff in ensuring customers were happy and that everything was running smoothly. Given that the restaurant wasn’t even busy and had at least five FOH staff, there wasn’t really an excuse for the lack of attentiveness. Based on our Friday night experience, I’m not sure if we’ll be returning anytime soon. There are better sushi spots in Calgary that offer better service, quality, and value. - response to - It’s clear that you don’t take constructive criticism well, but I’ll reiterate my experience. Staff ignored guests waiting at the entrance when a simple ‘Someone will be with you shortly’ would have made a difference. Service was noticeably better for certain tables, and we weren’t even offered a paper menu—just handed a QR code with no explanation. Fresh salmon shouldn’t have a strong fishy smell, and the house special roll had more rice and cucumber than actual fish. The bill mix-up at the end was unacceptable—you gave us another table’s bill, and they got ours. If they had paid and left, then what? There were empty tables when we arrived, yet people waited so long that one woman had to sit inside a booth just to be seated. That’s not a space issue—that’s poor efficiency. It’s disappointing that rather than acknowledging these issues, you dismiss any review that isn’t completely positive. A business that refuses to listen to feedback doesn’t improve—it just loses returning customers.

I am so grateful for the new location which is only 10 min away from my House. Foods and services are superb. They know how to deal with small children. Staff try to communicate children constantly with smile and my 4 years old behaved nicely. This restaurant is a must to visit.

We were there for the Mother’s Day weekend and had a wonderful experience. The food was amazing as usual. The staff was attentive and quick to respond to our requests despite the very busy dinner time. I noticed they made a change to nigiri sushi order quantity from 1 piece to 2 pieces per order now, but everything still tasted fresh and quality remained top notch. Their Japanese style beef tataki is the best in the city (how I missed this dish!). The beef is tender and thinly sliced with a delicious blend of ponzu sauce and dried garlic pieces. Highly recommend this dish. The grilled miso black cod melts in your mouth. The assorted tempura had the right amount of batter and fried to perfection. We are so thankful this local favourite is back. Their new location has better parking space, which is a bonus.