Customer Reviews
★★★★★
Ndax- Canada's Top Crypto Trading Platform to Buy Bitcoin has a rating of 4.2
out of 5 based on over 1158
reviews on Google
Hi, I have been struggling trying to access my account and setting up the 2FA and could not get it to work. I spent time on the phone with Vander and because of his patience with me I was able to get set up and being able to log into my account. His help was amazing and he changed a very negative experience to very easy and seamless. Absolutely amazing.
Brian McLean (☆ 5/5)

I’ve never had a faster or more helpful exchanger. Chat support is top tier; friendly, efficient, professional and knowledgeable. The interface is clean and user friendly. The mobile app keeps things simple. Canadian registered company with an office in Calgary also makes them a great choice for linking to your Canadian bank account for a smooth experience.
Vanessa Nunno (☆ 5/5)

I had an awesome experience with NDAX support recently. I accidentally sent a currency they don’t support (my bad for not checking), but they still credited it to my account and gave me a friendly heads-up. Honestly, their team is amazing, super helpful, easy to talk to, and always there when I need them. Feels good knowing they have my back. Big thanks to the NDAX crew!
Abishesh Upadhaya (☆ 5/5)

Great canadien crypto company! They’ve made the app very easy to navigate. Very low fees compared to wealth simple. NDAX only charges 0.2%. The customer services chat room is quick and efficient when dealing with problems.
Mathieu Gaudreau (☆ 5/5)

Been working with the Ndax support team to learn how to move assets from another platform to theirs after opening a personal and corporate account.
Their support team this far has been outstanding! Detailed replies, helpful and most importantly, timely.
The current platform I've been with for 5 years either doesn't respond at all, or takes weeks, costing substantial losses, with seemingly no recourse.
At this point I'd say I'm really happy and would recommend this platform.
Scott Jeffery (☆ 5/5)

Subject: Heartfelt Thanks for Your Outstanding Support
Dear Ndax Support Team,
I hope you’re all doing well! I wanted to take a moment to express my sincere gratitude for your prompt and thoughtful assistance regarding the order execution notification. Seeing everything resolved so smoothly has truly put my mind at ease and reinforced my confidence in your team’s dedication and expertise.
Your clear explanation and swift action exemplify professionalism and care at the highest level. It’s rare to receive such outstanding support, and I deeply appreciate the seamless and transparent experience you consistently provide. Your hard work and commitment do not go unnoticed, and I am truly grateful for all that you do!
Thank you for going above and beyond—your efforts make Ndax stand out as a platform I can trust and rely on. Wishing you all a fantastic day ahead, filled with the same kindness and positivity you bring to your customers.
With sincere appreciation and warmest regards,
Jin
Shuangjin Zhang (☆ 5/5)

I’ve dealt with NDAX for over 3 years. They are dependable and work through issues with a great tech support chat interface. I use it a lot. I met Belle at Consensus, if you have any questions shoot them to her.
Yohann Calpu (☆ 5/5)

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Address
Ndax- Canada's Top Crypto Trading Platform to Buy Bitcoin is located at 411 1st St SE #1700, Calgary, AB T2G 4Y5, Canada
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours