Customer Reviews
★★★★★
The Top Dog Store has a rating of 3.3
out of 5 based on over 706
reviews on Google
The variety of puppies is great, the staff is very kind and friendly, the store is clean. The puppies are in good conditions and the have health safety protocols in place. I hope mi puppy is healthy based on the information provided. So far she passed her first Vet visit.
Andrea Aguilar (☆ 5/5)

Atrocious living conditions. I walked in thinking I’d get to visit some rescues but these are puppy mill dogs. The animals all sit in their beds in these glass cages because if they step out they will be walking on bare bars that hurt their feet. The tinier dogs do walk on the bars but it’s apparent it hurts them. They can’t run around and play. There’s barely any sunlight. Absolutely disgusted and heartbroken. These living, loving animals deserve so much better than this. I hope they get shut down.
Paige Nelson (☆ 1/5)

I want to express my happiness of purchasing my first puppy from this store. Grace my puppy advisor helped me get my first puppy. She was really patient and calm and understood our needs. I would highly recomend anyone who is wanting their first pet come to store and ask for Grace she is the best . We got maltipoo breed
Lakshya Lakshya (☆ 5/5)

I contacted this store asking if they could help with a rather unique request, my younger sister has terminal cancer, one of her bucket list wishes was to have a "puppy puddle". They were extremely accommodating and put a huge smile on my sister's face. Thank you to the business and in particular, Emma, the staff member on duty who was extremely understanding and helpful.
Dean Boyles (☆ 4/5)

We had a fantastic experience parenting two puppies from Top Dog.
Knowledgeable, respectful and kind staff and management.
Excellent and healthy puppies.
I wanted to thank Emma and all her wonderful coworkers who helped us move forward with this lovely journey!
Thank you all, lovely Top Dog staff! You're amazing!
Megan ShShShSh (☆ 5/5)

I recently bought a dog here, the conditions were not great. We visited the shop a handful of times and all times we were in there it always smelled like poop and old pee. Literally had to cover my nose and mouth because I couldn’t handle it. Don’t get me wrong I love my dog and wish I knew more about this store before I bought my dog. But if you buy from here be prepared to have a dog who doesn’t know how to potty train and a dog who eats their poop. I trained my dog to go potty train and stop eating her poop but the first two weeks were hard and I’m an experienced dog owner. It’s definitely different buying from an actual breeder vs buying from here. It was my first time ever buying from an actual store. I’ve talked to two other top dog customers who bought their dog here and they had the exact same issue with their dogs. The living conditions of the dogs are just not good and they don’t get the proper care that they need. They will probably reply to this review saying they do the most to care for their pups, but I’ve seen it with my own eyes they do not. Some dogs were even covered in poop. They use the same crusty towel to wipe piss on the ground and I’ve seen a puppy eating poop out of another puppy’s bum in the cage they were in. It was disgusting.
Edit:
As I said in my review that they would reply to my review with some dumb excuses to show the public but go take a look at the place yourself and you will see that it’s not ideal. I’ve recently talked to multiple other people who bought their dog from top dog and they all experienced the same issues. Some have even experienced health problems, skin issues, sensitivity issues as well. For them to even say we have no history of your purchasing a dog from this store is a insane I’m not going to go out of my way and write a review if I didn’t buy a dog from you and experience these things myself. We bought our long haired mini dachshund from here.
Leika Canasa (☆ 1/5)

We recently purchased our mini dachshund from Top Dog, and the experience was awesome! I appreciated the wellness follow ups to ensure Snoopy was doing great in his new home. We love our puppy and couldn't imagine our home without him.
carla ngan (☆ 5/5)

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Address
The Top Dog Store is located at 5010 4 St NE, Calgary, AB T2K 5X8, Canada
Phone
The phone number of The Top Dog Store is +1 403-719-8262
Business Hours
Monday: 10:00–19:00
Tuesday: 10:00–19:00
Wednesday: 10:00–19:00
Thursday: 10:00–19:00
Friday: 10:00–20:00
Saturday: 10:00–18:00
Sunday: 11:00–17:00