Intramed Medical Clinic

I had a great experience at the clinic. The Staff are very friendly and helpful with all my questions and made me feel comfortable during the procedure. During the procedure we had casual conversation that kept me calm and made the whole experience very easy!

My quality of life had taken a significant downturn since my procedure at Intramed. I’d been experiencing chronic, nonstop pain and tingling since my vasectomy on March 3rd. What was meant to be a simple and routine procedure had led to ongoing discomfort that’s disrupted my daily life and required ongoing pain management and alternative treatments coordinated through my family doctor. To be clear, the booking process was easy and efficient, and the staff were professional. The physician performing the procedure was assertive and straightforward. While his bedside manner wasn’t exactly warm or nurturing, it wasn’t offensive. Just more clinical than compassionate. Before the procedure, I clearly communicated that I had an inguinal hernia repair in 2019, which had complications and resulted in intermittent groin and abdominal pain. I raised concerns about whether the vasectomy might aggravate that issue. I was told that there was no risk of aggravation. Unfortunately, since the procedure with Intramed, the pain increased from a 4/10 irritant to 8/10 spikes and pins-and-needles in my groin. It had not let up for more than 2 hours on any given day, and it'd been 4 months. When I called the clinic, I was told to 'keep an eye on it' and come in if it got worse. Forgive me that I wasn't reassured by that response, nor the follow-up test which failed to confirm the success of the vasectomy (doctor's nurse ruled it was inconclusive). I also had to call to get the results from them (took 1 week) but impatiently found ChatGPT's reading of my results of MyHealth Alberta to confirm motility numbers. At this time, Intramed told me I needed to repeat the testing but didn’t provide a referral or even a sample cup until I conducted my own follow-up call. Had to be looking out for myself in this regard. I understand that medical procedures carry risks, but I also believe in the importance of thorough pre-op conversations and responsive post-op care. In my case, I’ve been left with ongoing complications and received no clear path forward from the clinic that performed the procedure. My family doctor has helped me manage condition that grossly escalated, and to anyone reading this, the following remedies have been a miracle in addressing the pain: - Zinc Picolinite (25mg) - Lysine (1,000mg) - Gabapentin (300mg) - Also investigating Acetyl-L-Carnitine + Alpha-Lipoic Acid. This review isn’t meant to be vindictive — it’s to share an honest experience in the hope that others ask all the right questions and feel fully heard before moving forward. I wish I had received more attentive care both before and after my procedure, but had to handle it on my own. 2 stars, mainly because I found my own resolution.

There's no other way to describe my experience, it was fantastic. Dr van der Merwe and is staff were absolutely perfect! The procedures I had done have changed my life for the better in every way.

This place is great if you need a vasectomy! Dr. Van Der Merwe and his staff are awesome; I can't recommend them enough. Thanks for the painless procedure and being so friendly!

Experience was great! Procedure with Dr. Van Der Merwe was super quick and virtually painless. Virtually no pain afterwards and three weeks out! Love that they include a care package with refreshments, ice pack, bandaids and Tylenol/Advil - it’s an extra cost item but absolutely well worth it! If you’re looking to get a vasectomy done, definitely recommend Intramed!

Every single person I interacted with here were so nice and helpful. They made sure to answer any questions I had, and made sure I was comfortable. Absolutely recommend this clinic!

100% recommended literally no pain and done in 10 mins or less ,great staff and great after care. Thank you intramed.