Cineplex Odeon Westhills Cinemas

I had a very disappointing experience at Cineplex last night Saturday July 12th around 9:15 PM. The nighttime female manager was extremely unprofessional and condescending. I felt talked down to and disrespected — it came across as if she was more focused on asserting power than helping a customer. As someone who came to enjoy a movie, I left feeling frustrated and uncomfortable. I hope Cineplex takes this seriously and provides better training in customer service and respectful communication. If not I do not see myself returning especially with landmark and their updated facilities.

THE ARCADE: Or lack thereof... Was 6 games, 1 out of order and 2 other ones horribly dated. If there's even one other group in that little room, your selection is severely limited. SEATING: I opted for the D Box tickets, assuming that the substantially higher price would've given some modicum of comfort. The seats are by no means adjustable and the "enhanced user experience" was a seat that jostled and tilted you along with the music. I hated literally every second of it. THE FOOD: No one expects theatre cuisine to be good but the portions were small and my fountain pop was at least half full of ice. PARKING: Perhaps the most frustrating part was showing up at an evening show and seeing that the 30 or so parking stalls were all occupied. I needed to park in a completely different parking lot. SUMMARY: This is a perfect example of how a theatres only goal is to separate you from your money with as little effort as possible. I paid almost $300 for vibrating orange seats and the luxury of being disrespected by their concession attendants.

Super disappointed that they don’t have modern seats. Welcome to the 1990s when you go to this theater. I was so disappointed I wanted to leave. The world has moved on update your theater! No legroom squeezed into a a seat sharing an armrest this is pathetic in 2025. Extra bonus it was super hot.

Seen Jurassic park at 650 today. The theatre was so hot people were leaving including my party. They said it's because it's opening weekend. I say monitor the thermostat a bit more.

The movie was great. The service was okay, i wouldn't go there again though. Im upset that i got the kids the mini combos and they didnt bother let me know they didn't have any promo candy just gave me old zizzlers licorice, like w.e. i mean you decided to take the family with your hard earned money for them to be like w.e thats all we got. Yeah i can just not buy it , idk and on top that the popcorn you get charged to get layered butter pocorn really and its was salty like my kidneys hurt. Definitely not coming to this one theatre. Cant even go back to get a refill because they have completely closed thats it. We thought be convenient to go since its around the house but not again rather drive further away.

Yes, it is expensive. Yes, it is fun! Yes, I would go again. What can I say? This theatre has a full variety of food, fun and entertainment. Parking can sometimes be a challenge so arrive early. Payment can be done via kiosk or through the food vendors. They have an arcade, gift area as well as seating. Cineplex Westhills is clean, comfortable and spacious. They also offer gift cards, coupons and other types of discounts. If you have a special event, they also have a party room that can be booked. Wheelchair accessible on either side of the theatre.

When I went there it was during the week and it felt like I owned the place. Very few people there, probably because they were working. Saw The Amateur. Excellent t movie a d of course the popcorn was great! Enjoyed myself immensely