North Star Ford Sales Calgary

My second Mustang from this dealership and I have to say, this is a great dealership to spend money at. A great store manager a great sales rep (my second one) and a great finance rep. These folks know their vehicles and treat you with professionalism. I got a lot of help from these three people while their service department can't be left out of ratings - very good services provided. Not a pushy dealership and will work FOR you.

We didn't like this dealership. The salesperson told us in advance where we were allowed to go during our test drive, then got into another vehicle and followed us the whole way. (Nothing says valued customer like being treated like a child!) We ended up liking the vehicle, so we tried to discuss financing and negotiate the price slightly, since it wasn't very competitive with other vehicles (with similar and/or superior features, mileage, etc,) that we had been looking at. They wouldn't budge. They tried to give us the old, "we can't just give the cars away... we have families to feed" line, even though our offer was more than reasonable. The salesperson was also constantly coming and going, having to "talk to his manager" about everything, and didn't appear very confident in making a sale. In the end, we bought through a different dealership and got an amazing deal for a far superior vehicle, and definitely better service. I recommend shopping around!

They work very fast but paying for a detailing and receiving this back was crazy! I even had a piece of lettuce left on my backseat from a lunch and dirt on my all my seats. Would not come here for detailing

A good service center, but admin is a bit of a mixed bag. They'll work to make sure your car is in great condition condition and get you the lowest prices. However they dont always remember requests or instructions, they missed some important cleaning requests with me. And then they double charged me. So it's great work but always read over the receipt.

Service was impeccable. Loved the door to door service and reminders about getting my maintenance updated. They said won't have to touch it for 10 years other then regular maintenance. Great job. Thanks to everyone.

We did not expect to have to get a different car. But circumstances dictated that we had to. We dealt with a Good team of people from the sales person to the manager and service person at North Star Ford. Later we had to change our mind as we got a better car and a newer model. We lost our $1000 non refundable deposit. We were aware of that . So that was not the problem. The disappointment was that later , the 2 bills we paid, for the assessment of our car and the $1000 deposit, both had 2.45% charge added because we had used a credit card. The merchant charge was put on our bill. If that was their policy, they should have advised us first. We then would have had a choice to pay by debit. Of course we should have checked our bill. But we never did, until we got home, as this has never happened before. So it has been a disappointing experience. On the other hand, Maclin Ford took. $1000 deposit as well. It was fully refundable and no 2.45% charge was added. We ended up buying a car from them.

Absolutely the best service I had in a very long time in the past 25 years of driving Northstar sales reps were so pleasant to be around. They were not pushing they did not overwhelm me when I walked in the door. They gave me the space I needed and they let me approach them when I was ready. It was refreshing to go to a place where they can just provide you well service and knowledge on what you’re looking for they even bring things down so it’s in baby steps to understand better which is great because when you’re looking at five different types of vehicles, you want to know every detail of each vehicle and you also want to know the payment options on each vehicle versus the other. So overall, I am completely happy that I made the choice by going to Northstar