Customer Reviews
★★★★★
Brilliant Best Friends - Dog Grooming, Training & Playschool has a rating of 4.6
out of 5 based on over 253
reviews on Google
Reasonable prices and did a good job grooming my pup! It’s so nice that day care is included with each groom. My dog was not scared or shaking after his appointment like he does at the last place we got him groomed - I think the gentler/non force method was to thank for that!
Payden Unrau (☆ 5/5)

I recently brought my rescue pup, Nicholas hes nine months, in for a puppy groom at BBF. As expected, he was quite nervous, but he's definitely a friendly guy at heart. The BBF team kept me updated throughout and let me know he was feeling a little scared. Instead of pushing him, they generously offered to let him stay the day—free of charge—so he could get used to the team and other dogs.
We tried again the next day, and while Nicholas was a bit more comfortable, he was still growling. Once again, the team suggested I come pick him up and didn’t charge me for the day. They kindly recommended their puppy grooming program as a more gentle introduction.
I really appreciate their active communication, patience, and the way they treated my pup like one of their own. Nicholas will definitely be signing up for their puppy & groom program—we're lucky to have found such a thoughtful and compassionate team!
Reilly Bellows (☆ 5/5)

Our poochie Daisy looks beautiful after her grooming at Brilliant Best Friends. The staff are fantastic and treat Daisy with kindness and care. Brilliant Best Friends provides great value for the wonderful grooming they do and the care they take in doing it. I highly recommend them!
ellen slaughter (☆ 5/5)

Had great experiences with my Cavalier for 5 years, unfortunately the same could not be said about my longer haired Cockalier. They were instructed not to buzz/shave the dog as we liked her longer fur. There were three mats present that we knew would have to be cut out (As we had delayed a cut due to being out of town). They did not follow the directions, and made the unilateral decision to shave the dog (without asking us) - supposedly because she was 'full of matts', which was inaccurate. Further, I would have hoped if they entirely were going to disregard our one instruction not to shave the dog, they would at least have the courtesy to call prior to doing so. We were shocked when we picked her up. In conversing with the manager, they were quite defensive and her response was, "We were told not to buzz her, and we didn't buzz her, we shaved her". Considering we're not in the grooming business, I think the terms sound pretty synonymous and should have raised a flag before they went ahead and did it. Finally, despite the decision to shave our dog, they failed to clean up the face and ears. Posting a before and after photo to show the results. Uncertain if they are not comfortable with longer hair dogs, but would advised either very clear instructions or avoiding.
Cody Dunne (☆ 1/5)

My dog Sabastian has gone through the grooming program as he was so stressed about grooming. The staff has been so patient with him, they are so wonderful and understanding. He is so happy to see the staff and not so stressed when he needs to be groomed.
I recommend Brilliant Best Friends.
Petronella Van Bladel (☆ 5/5)

Got a new to me pup who’d never been groomed ever, he’s a large dog and they were more than happy to take him no problem. They did a fantastic job with him everything looks great and he’s looking handsome as heck, I’m sure the amount of fur that needed to be brushed out was no small task so thank you everyone I’ll definitely be coming back! Also incredibly convenient that I could drop him off early before work and pick him up after it really makes it easy to fit it into a busy schedule.
Terry Norgren (☆ 5/5)

I booked in for an assessment with an in home consultation. session back in December. It took almost a month to get the assessment back after several emails and phone calls. That should have been my clue I bought three in home sessions. Several times they were cancelled or the trainer was late. I actually only had two sessions The last one I was told there was car trouble ,yet again and then was told that because I don’t live in the ‘inner city’ area that it’s not convenient for the trainer No where does it say that client needs to live inner city for this service. They knew the address when I booked They offered two days at their facility or a refund for the last session. Which I took and they said they would give me some trainers closer to where I live. Still haven’t heard I live in the NE area of Calgary. Not the boonies
I would not recommend this company for private trainer It certainly wasn’t the service I thought I would be getting
Shannon Campbell (☆ 1/5)

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Address
Brilliant Best Friends - Dog Grooming, Training & Playschool is located at 1213 Kensington Rd NW, Calgary, AB T2N 3P6, Canada
Phone
The phone number of Brilliant Best Friends - Dog Grooming, Training & Playschool is +1 403-454-7342
Business Hours
Monday: 07:00–18:00
Tuesday: 07:00–18:00
Wednesday: 07:00–18:00
Thursday: 07:00–18:00
Friday: 07:00–18:00
Saturday: 10:00–16:00
Sunday: Closed