Castle Toys

7.5

Castle Toys provides a delightful shopping experience for families seeking quality toys. Their extensive selection caters to a wide range of interests, featuring unique and hard-to-find items you won't easily discover elsewhere. It’s clear they prioritize customer satisfaction, as evidenced by their willingness to resolve issues, like shipping replacements and altering order details with a prompt and friendly approach.

The overall atmosphere suggests a store committed to providing a fun and engaging environment. It’s a place where children can freely explore their interests, while caregivers appreciate the helpful and responsive staff. Their dedication to excellent service makes them a standout option when seeking toys and gifts for special occasions or simply to spark imagination.

Information about toy store in Calgary - Castle Toys

Service options

Delivery
In-store pick-up
In-store shopping
On-site services

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments

Castle Toys is in position 8 of toy stores in Calgary

Address Phone Business Hours

Customer Reviews

★★★★★

Castle Toys has a rating of 4.6 out of 5 based on over 176 reviews on Google

Sadly I do not live close by, but I did have the pleasure of ordering a specific item from them online, a pair of old-style toy spark blasters. When they arrived in the mail it turned out one of them didn't work properly (spark toy no spark), so I called them directly to explain the issue. The manager confirmed my order number and heard me out, and found that they had another of them in store. After asking if I'd prefer a refund or have the replacement shipped to me, I said I'd prefer the replacement. And replace it they did, without asking me to pay shipping on the replacement! I was super impressed... I'd be willing to do business here any day of the week and twice on Sunday.

Andri Magnusson (☆ 5/5)

I live in BC and I have ordered from Castle Toys 3 times now. They are SO quick to communicate and ship out an order. My daughter is in love with Calico Critters and they have an awesome selection. Highly recommend!

Kayla Robinson (☆ 5/5)

Great selection of the toys you didn’t know your child "needed" and the staff are always so friendly to my son he is never scared to walk up to the till with his new favourite toy.

Livingstone and Cavell was my go-to place for special toys but since that closed I was interested in the reputation of Castle Toys. We found everything we needed. Some wooden puzzles, inclusive dolls, fun craft projects, a fidget device that could be taken to school and some animal toys. The variety is colourfully overwhelming and I almost got dizzy from turning in circles to take everything in. I'd be terrified to take kids here as I wanted one of everything and I haven't been a kid in decades! I will absolutely be back.

Sunny Wellington (☆ 5/5)

I ordered from them online, great selection, and they changed the shipping address after I made a mistake inputting it. Very friendly and quick response time! Will order again in future.

Mable Valley (☆ 5/5)

The selection of toys was fantastic, catering to all ages and interests. I found some unique and high-quality items that I haven't seen anywhere else. Plus, the store's layout is perfect for letting kids explore and discover new favorites while parents can browse comfortably

dave lynch (☆ 5/5)

Locally owned children's toy store with ample selection for all interests from LEGO to stuffed animals and etc. Worth a visit if you have kids.

Henry Du (☆ 5/5)

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Information about Castle Toys

Address

Castle Toys is located at 5718 1a St SW Unit 101, Calgary, AB T2H 0E8, Canada

Phone

The phone number of Castle Toys is +1 403-258-1100

Business Hours

Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–19:00
Saturday: 10:00–18:00
Sunday: 11:00–17:00