Holiday Inn Express & Suites Calgary by IHG

⭐⭐⭐⭐⭐ I had an excellent stay at the Holiday Inn Express Calgary Downtown! From the moment I arrived, the front desk staff were incredibly welcoming, professional, and accommodating – truly some of the best hospitality I’ve experienced. The hotel was spotless, and it’s clear they take great pride in maintaining cleanliness throughout. The recent renovations have given the space a fresh, modern feel, making it an even more enjoyable place to stay. The location is perfect for anyone wanting to explore Calgary’s downtown core. With easy access to shopping, restaurants, and attractions, it was so convenient to get around. I’ll stay here again on my next visit! Secure and plenty of parking available. Underground parking is added value. Highly recommend this hotel for both business and leisure travelers!

We stayed at Holiday Inn for 3 nights. The property is quite dated, with lots of visible patchwork and little visual appeal. Parking is very tight, and although there's a second-floor parking area, maneuvering into it with a larger vehicle is a real challenge. The bathrooms are just okay, and the carpets are noticeably dirty. Breakfast is repetitive and uninspiring — the same menu every day, with extremely salty pork sausages. Overall: Not worth the money. Needs serious updates and better maintenance.

This hotel is in a great location right downtown, and everyone who works here is friendly and helpful. Room was clean, service was great, and they went out of their way to make my stay comfortable and enjoyable. Pizza restaurant next door is fantastic, and the comedy club offers a 50% discount for hotel guests. The worst thing you could say is that the place is old and feels a bit dated, but I would definitely stay here again.

Absolutely wonderful stay! As an IHG Elite member, I didn’t request an upgrade, but to my surprise, I was upgraded to a suite—which was spacious, clean, and very comfortable. What stood out even more was the exceptional service. A staff member kindly guided me through the parking process over the phone and even came out of the building to greet me upon arrival. The hotel’s location is excellent—there were plenty of food delivery options nearby via Uber Eats, which was very convenient. Overall, the service, room quality, and thoughtful hospitality made this stay truly memorable. Highly recommended!

Upon walking into the hotel, Abdul greeted me and had me checked in swiftly. The room was clean and tidy, more than I was expecting for a 3 star establishment. Great location and free parking on site, was definitely helpful to have during my time there. Special shoutout to Abdul as he was always happy to say hi and make sure everything was ok with my stay, something you see at 5 star establishments. Overall great experience with the hotel and all the staff. Was not able to try the included breakfast, although looked good! Will be coming back for future stays. Aaron

Well the staff was great and super accommodating ! Can’t complain there. Issues were that the rooms were hot, extremely hot . The only relief was opening a patio door which was also a downfall being beside the train. Location is ok being downtown but very noisy stay. Rooms were tidy enough, but in rough shape. The lights in the bathroom crooked, toiletries bolted to the wall indicative of a cheap hotel. Complimentary breakfast is always a plus but everything was either stale or cold including a coffee that I wasted and tossed. Would give 5 for service everything else hovered around a 2! I’ve stayed in many holiday inns and this one was one of the worst for services, hotel quality, quality of food and overall maintenance of the hotel. Travel lots for work, wouldn’t go back. Still like holiday inn for the price point vs value, this one is an outlier . Book elsewhere

Staff were great! Room was also spacious and even had a small kitchenette area. The reason for the low rating is that they only have one small elevator for the entire hotel. It's slow throughout the entire day, but the main issue is around checkout. We were on the 5th floor and three times the elevator showed up completely full with no space left. After the third time I had to carry all of our luggage down the stairs.