Alpine Foot & Ankle Clinic

Was seen last spring and was advised needed surgery. Was advised would be approx. one year wait. Had to have some more tests and when they were completed was called by Dr. Allred and advised that yes I need surgery and he would put me on the list, clearly forgot he did this in the spring. Followed up last week and based on math from the scheduler for Taber I was 84 on a list and only 3 surgeries performed in a month. More like 3 year wait. When I called the clinic to follow up on this was advised I would get a call back as the Dr. was not him and the front desk showed compassion and understanding. Well today I was called by another clinic only to be told that Alpine forward my referral. Not once was I notified of this. Not professional at all. I had a bad taste in my mouth from the minute they told me that I could have surgery rather quickly if I was willing to pay! I have a fractured foot that has since caused my previous surgery hardware to come loose cause a great deal of pain. I would not recommend this clinic. Thank you for your response from Alpine Foot and Ankle Clinic, I am still thinking that this was a huge waste of my time, if it took the clinic almost 9 months to come to realization that they did not have the equipment required to complete my surgery why lead me on for so long. That does not speak well for you if it took myself following up on what was happening for this to come to light. Still stand behind my statement that yes if I was will to PAY for the surgery in the clinic this would been resolved by summer 2024, if that is the level of care you wish to provide then that it what you should be telling the patients before they even walk through your doors.

The staff at this clinic are rude, and the phone system does not work. They put me on hold, and kept saying 'you have to listen for the clicks' because they didn't have on hold music. I kept going on hold, heard 'all the clicks' while I'm staring at my phone on the table, and then their call would disconnect. It happened 5 times in a row. When I called back, they repeatedly accused me of hanging up on myself? When I finally got through (call #6) they were combative, dismissive and unprofessional. I expressed my frustration about my time being wasted and a complete lack of professionalism, then was accused of being 'abusive.' They do not care about wasting people's time or treating people with respect. Go elsewhere 🙂

Horrible experience.. would not recommend.. all they want to do is grab money and dont actually care if you are OK from a procedure ... long story short I definitely was concerned I had an infection and she wouldn't even make time to see me I was told go see your family doctor or urgent care.. otherwise shes a 2 week wait... . she did the procedure wrong and I couldn't walk on my foot for over 2 weeks... won't ever go back will be getting a referral elsewhere dont waste your time... she doesn't even care enough to look decent for work.. looks lile she rolled out of bed.. and made me wait a half hour in the room.. so ya dont waste your time.

I had an excellent experience with Dr. James Allred during my first visit to the clinic. He was incredibly attentive, and took the time to thoroughly explain everything. Great service by the doctor and the receptionist!

I have dealt with foot issues for several years before coming to this clinic. I had the pleasure of seeing Dr. Zaidi and she was fantastic - she is extremely knowledgeable, patient, compassionate and very professional. She listened to all of my issues and provided a well thought out treatment. I have been pain free and owe it to her. She has also treated my children with the same excellent results. I can’t say enough good things about her and recommend her to everyone.

Staff and doctor's are great. They are very caring people.

Excellent Dr. James Allred Podiatric, I went on Saturday the customer service, installation very good, thanks