Brett Osness Desjardins Insurance Agent

I've had a great experience with Gino Aiello over the past year. The service has been consistently excellent—prompt, professional, and always helpful whenever I had questions or needed support. It's rare to find someone who genuinely cares about their clients and makes the whole process smooth and stress-free. Because of this positive experience, I’m happy to renew my policy again this year through you. Thank you for the outstanding service, and I look forward to continuing with you in the future! thank you

I had a great experience getting my car insurance through Jennifer. She is professional, friendly, and made the whole process quick and easy. Jennifer explained everything clearly and found me the right coverage at a very reasonable price. Excellent customer service and great rates — I highly recommend her.

Brett Osness Desjardins Insurance Agency has been fantastic for both my home and car insurance. They’re responsive, professional, and genuinely care about getting you the right coverage. Highly recommend.

I am writing to express my utmost appreciation for the exceptional service consistently provided by Owen Gong, Account Manager at Brett Osness Insurance Agency Ltd. From the very first interaction, Owen has distinguished himself as a consummate professional whose knowledge, attentiveness, and dedication set a benchmark for client care. Owen possesses a rare ability to combine technical expertise with genuine empathy, ensuring that every interaction is not only productive but also reassuring. He has an extraordinary talent for explaining complex policies with absolute clarity, allowing clients to make well-informed decisions with complete confidence. His meticulous attention to detail and proactive approach in anticipating client needs reflect both foresight and a deep commitment to excellence. What truly elevates Owen’s service is his unwavering dedication to client satisfaction. He consistently goes above and beyond responding with timeliness, providing thoughtful solutions, and offering support that extends far beyond transactional service. I sincerely hope Owen receives the acknowledgment and rewards he so richly deserves for his outstanding performance and exemplary commitment to clients. -Viju

I had a fantastic experience with Brett Osness and the Desjardins Insurance team. Brett was knowledgeable, patient, and took the time to understand my needs thoroughly. The office staff was courteous and responsive every step of the way. I felt fully supported and informed throughout the process. If you’re looking for reliable, honest, and efficient insurance support, I highly recommend Brett and his team!

Jennifer Rutley has always been my go to and I couldn't be happier with the service and support she provides. Always goes above and beyond for my family. I recommend her to anyone who asks me. Highly recommend this insurance company to anyone!

I would like to thank you for Mr Shaolun Hao who provided outstanding service, His expertise and attention to detail were invaluable in ensuring that my needs were met promptly and comprehensively. It is clear that your company place a high priority on customer satisfaction, and this has made a significant impact on my experience.