Springbank Pet Resort - Daycare

I had a great experience boarding my dog Polly here. The staff were incredibly kind and attentive, and I could tell Polly was well taken care of and happy during her stay. She even made some new dog friends! Communication was smooth and I really appreciated the photo updates. Thank you Glenn and the whole team — we’ll definitely be back!

Trial run at boarding for our reactive dog lily went very well! No issues at all. She came back happy , healthy and tired from her two day stay. It's so nice to have peace of mind that we have someone to trust to care of our fur baby so that we can vacation especially when she is so anxious. Highly recommend! ♡

We were referred to Springbank Pet Resort by a number of friends who raved about what an excellent facility it was, how amazing the staff were and how much their fur babies loved it. We started with puppy school with Sally and then boarded our puppy with Springbank while we were away on our honeymoon. It was so reassuring to see our puppy in their daily social media updates playing and having a great time. The staff were also very responsive via social media messages and email to keep us up to date on how our little girl was doing. She had a great time and we will definitely return to Springbank again for daycare and boarding as needed!

I would highly recommend Springbank Pet Resort. I was called away for work at the last minute for 3 months and they took amazing care of my pup. I got frequent updates on him and was asked any questions about his health by their vet team. Their communication was great and I felt confident that he was being treated well and that the staff cared for him.

The puppy loves staying here, he’s always excited as soon as we turn off the highway and doesn’t look back when the carers come out to collect him. I always feel bad leaving him, but I know he’ll be well looked after and everyone at Springbank knows and loves him! I wouldn’t take him anywhere else!

I had been hearing about Springbank Pet Resort for years. I booked my two pups in for the first time, in October 2024. Bobbi & Benny had never been in a boarding situation, but they seemed happy and healthy when I picked them up after a week. They just spent two weeks at the resort, and again, they were very well taken care of!! The staff are friendly, and if needed, will send email communications with any concerns. My only wish, if at all possible, would be to receive one emailed photo of my pups during their stay. Thank you to all the staff at Springbank. Bobbi, and Benny will be back

This was my first time experience with dog boarding and a groomer for my reactive dog. He has a lot of triggers but it seems to come more from nervousness and lack of confidence. I was really worried leaving him here but the staff were so diligent in keeping me updating about his stay. The first couple of days he had ripped open his nails from jumping on the fence (definitely not the fault of staff, I think his nervousness took over and he was likely trying to get out). I was contacted right away and notified that they took him to see the vet and told me what my options were. Over the next couple days they continued to monitor and keep me updated. After a few days he finally adjusted and was healing nicely - they sent me photos of him enjoying their enclosures and the sunny weather. I’m so grateful to all the staff for being so diligent with him. He’s come back a much more confident dog and I’ve already noticed it the first week we’ve been back and looking into other socialization options for him here. Will definitely also be a return customer for boarding!! Thank you Danielle and Aiyana!