Mr. Rooter Plumbing of Calgary

We had Jason come and install a new hot water tank and do 3 outdoor hose bib replacements for us. He was punctual, professional, and took the time to explain everything thoroughly, answer our questions and present us with multiple options. I found their pricing to be competitive and appreciated having different options to choose from. The quality of the work was excellent. I would not hesitate using Mr Rooter again. Highly recommend!

I recently had my sump pump replaced by Mr. Rooter, and I’m very happy with the entire experience. From the initial phone call to the completion of the job, everything was professional and efficient. The technician arrived on time, clearly explained the issue, and walked me through the options for replacement. The work was done quickly and cleanly, and the new pump is working perfectly. I appreciated their transparency with pricing and the fact that they took the time to make sure I understood how the system works. It gave me peace of mind knowing the job was done right, especially with rain in the forecast. Highly recommend Mr. Rooter for anyone needing plumbing work done. Reliable, knowledgeable, and respectful of your time and home!

We had a new hot water tank installed by Austin. He was professional, friendly and took the time to explain the process, types of tanks and plans I could choose from. He answered my questions, spoke highly of his company and the people who work there and it was obvious that he took a great deal of pride in his work. He had the opportunity to have a first day employee with him on the install and took time to explain what he was doing and gave the new employee tips to remain safe and uninjured on the job. I have been very impressed with the whole experience of working with Mr. Rooter in Calgary and would recommend this company and Austin to friends and family.

I recently had a sewer line repair in the basement of my house. Josh, Chris and their crew did an excellent repair. The concrete floor had to be opened up and the damaged section replaced. They were very professional and quick. I was totally impressed on how they kept the place clean! in would highly recommend Mr Rooter!!!

From the very first visit, we were impressed by Mr. Watson professionalism and knowledge. He clearly explained all the available options (toilets swap) helping us make informed decisions without any pressure. Everything was transparent and easy to understand. His expertise showed in every step of the job, and the work was completed efficiently and to a high standard. Reliable, respectful, and incredibly skilled—we couldn’t have asked for better service. Highly recommended if you’re looking for someone who truly knows what they’re doing and gets the job done right. Thanks so much

PRE-WORK: An absolutely phenomenal experience. In the middle of a crisis (hello water backing up whenever a toilet is flushed?!), Mr Rooter was able to send me Paul Watson. Polite, knowledgeable, and efficient, he ran a camera through the clean out line, clearly explained what was going on, managed to get things flowing again, and booked me an urgent appointment with a senior technician for Tuesday morning. I was left feeling confident about the services received and what needs to happen next. THANK YOU! POST-WORK UPDATE: it is hard to believe, but the experience with Mr Rooter got even better?! Chris, Alex, and the crew showed up on time yesterday morning, bright-eyed and bushy-tailed and ready to get to work. Chris explained the job plan and (this never happens) everything went like clockwork. Alex and Chris always made the time to answer my questions over the course of the job, and I was so impressed with how knowledgeable, professional, and hard-working the entire team was. To a man, the guys were friendly, diligent, and professional. I don’t know how they did it, but they not only cut a chunk out of my basement slab without making any mess, but they were very mindful of my plants in my garden as well. To see the precision of the backhoe operator was a thing of beauty - he could have picked a single pebble off the ground! It is clear that Mr Rooter has a fantastic corporate culture. The only way you can have a whole crew of guys this engaged, effective, and great at customer service is if you are doing something right back at the shop. Oh! While I’m at it - a special shout-out to Melana at the office. We had a few hiccups with the financing company, but she was diligent, and pleasant, andl courteous. She turned what could have been a real nightmare into nothing but a temporary blip. So, to summarize: *If you are in need of plumbing services? Call Mr Rooter! *If you are a plumber, apprentice, or general labourer? Call Mr Rooter! You’re going to want to work here. I’m off to flush both toilets, run a few taps, and have a shower with complete and utter confidence thanks to Mr Rooter. HUGE THANKS TO THE ENTIRE TEAM! (P.S. NO I didn’t "get" anything for writing this review - I am just so blown away by the whole experience, I felt I had to say something. This has been, by far, the best customer experience I’ve ever had.)

Absolutely fantastic. Our tech Paul Watson was great. Fixing/install of new under sink instant hot water tap. Even with complications from installing an updated version he got all the new kit needed. Plus my dogs loved him. We’ve used rooters in Edmonton and are happy with the service here in Calgary as well. It’s nice when you feel like you can trust the quotes you’re being given, and the work that’s being done. 10 out of 10 would recommend.