Customer Reviews
★★★★★
Neptune Plumbing & Heating Ltd has a rating of 4.8
out of 5 based on over 724
reviews on Google
We had Andy Kim out from Neptune plumbing to repair our leaking central stack. Came on time, polite, quickly addressed our concerns and got us a quote. Was able to get parts and install the same day! He also cleaned up after himself, area around it looked better than when he started. I highly recommend Andy!
Josh Allen (☆ 5/5)
Great service!
We had a water heater failure. Called them on Monday, Scott arrived Tuesday to provide a quote and advice on water heater products.
When we said "go", he obtained a new water heater, installed it and was complete before lunch on Tuesday. Far quicker that I thought.
Excellent service and highly recommended.
Thank you, I can have a shower now.
Brian Henderson (☆ 5/5)
My DCVA was leaking and I needed someone that was certified to both install and test it. Customer Service was friendly and I got an appointment quick. Scott came out to my house and was very professional. He even brought his own carpet to make sure his wet shoes didn’t make a mess at my front door. He replaced my DCVA, and even checked my hot water tank and my furnace for any issues. After he left, the office phoned to see if I had any questions and ask if I was happy with the service. I am honestly so impressed by the customer service. I highly recommend Neptune.
Kris Kubik (☆ 5/5)
Great service by Andy K. who replaced our kitchen plumbing for a new sink installation. He was very thorough and pleasant to deal with. The office staff followed up afterwards to make sure we were satisfied with the work. We would definitely use Neptune again.
Peter Augustyn (☆ 5/5)
This review is intended for Neptune Plumbing & Heating in Calgary, NOT the American outfit. Google isn't always as clear as it could be.
In any case, we called on Neptune in June 2024 and Logan C provided excellent service then: Prompt, courteous and happy to explain to my mother & I (needed work at her house). He came in at the estimated cost.
We found last year's experience quite satisfactory, including our dealings with the office, that when mom needed 2 tap cartridges replaced, we were happy to contact Neptune. Toby (Toseland) did another excellent job and we would be pleased to recommend Neptune and their staff to anyone who needs a good plumbing service. In fact, I already have to a friend who owns a few houses and apartments in town....
JT
JACQUES TOUPIN (☆ 5/5)
This is the second time we have used Neptune, following a good first experience.
So when our hot water tank developed a leak we called Neptune and were greeted by a very pleasant and helpful office assistant who took our call and provided updates on the service visit.
Scott and his partner arrived promptly as promised and had our hot water tank replacement completed in about one hour. In addition Scott confirmed that we were entitled to a warranty claim and undertook to take care of it for us.
We highly recommend Neptune for their professionalism, expertise and customer service.
David King (☆ 5/5)
Great service from Andy! He came on 26th June to fix our leaking shower and the water pipe. He was patient and skillful, and was able to fix the problems well. Pricing was transparent and reasonable. Highly recommended.
Paulina Shii-Yo (☆ 5/5)
Address
Neptune Plumbing & Heating Ltd is located at 12221 44 St SE Unit 30, Calgary, AB T2Z 4H3, Canada
Phone
The phone number of Neptune Plumbing & Heating Ltd is +1 403-255-7938
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
