Home Instead

We have been using Home Instead for 2 months now for my husband who is paralyzed. The company matched workers to fit in our home so we would be comfortable with them. We have a dog and home instead's motto is it is your home and you should have a say on what you want and all the workers have loved our dog. Besides looking after my husband they help me out in the housework. Making the bed, cleaning the floors and bathroom. Do his laundry or any other tasks that there may be. The workers are upbeat and cheery when they come in which helps set a person's mood for the day. They are also very professional. It also gives me another woman that I can talk to providing companionship for myself which is really appreciated. Another plus is if you phone the Home Instead you get a live person answering the phone right away not a machine having you have to listen to. I highly recommend this company. They are very people orientated.

We used them 7 days a week for a few weeks upon my 101 year old father's discharge from hospital into his independent living facility. We had heard about them from the LPNs and aides in the facility who recommended HI services. They were well organized, professional and caring, and always on time. Highly recommended.

We had Home Instead services for about 5 months this last winter. They were a great help to us. Words like kindness, empathy, humour, come to mind. They would also clean the place up, make the bed, unload the dishwasher, and vacuum, do laundry. The ladies are well trained to deal with dementia and were an overall comfort to have come over. Highly Recommended.

My elderly father and I used the Home Instead team to provide transportation to and from daily radiation appointments as well as accompanying and support during the appointment. Home Instead was the only support that I found who would provide 'one time' service. All of the other agencies required ongoing/continuous services. I was overwhelmed with the care and attention that Home Instead provided. They were extremely flexible, as the daily appointments (5 days in a row) were at random times and changed randomly with less than 24 hours notice. They assured me that this was unusual for their service but they guaranteed that they could provide it and THEY DID! A couple of days, the caregiver and my father showed up for the appointment, and it was delayed, but the caregiver was not concerned with the extra time commitment required to complete the task. All of the caregivers arrived at my father's home with plenty of time to drive him to the appointment. They were very competent in all aspects of driving, finding parking, getting to the radiation center, staying and supporting him during the appointment and driving my father back home. My father felt extremely comfortable with all the caregivers. We were both thrilled with the support that was provided during this difficult time. THANK YOU Home Instead!

Home Instead staff were so professional, kind, friendly, efficient, accommodating and flexible. Best decision we ever made was hiring them for their care professional service for my dad for companionship. After my mom's passing, dad was feeling lost as his days and evenings were spent with her. It really helped him having the companionship in the late afternoon/early evenings especially Tracy and Christy, whom he had the most frequently. I would highly recommend them.

Tracy and Christy both provided excellent care for my Dad last winter to provide my Mom with a break from caregiving for him. They both also did some housekeeping and Tracy cooked some delicious meals. My Dad is now in a care home but we would definitely consider Home Instead for future care needs. Thank you.

Our road through dementia has been very tough on our Family. Home instead has pulled us through on so many unexpected situations and our family is so very thankful for that! They have responded on very short notice for appointments and changes in schedule. They have supported us and helped to make our journey with aging parents, less stressful. Highly recommend!