Bethany Calgary

My dad was admitted to the Alternate Level of Care at Bethany Calgary in November and later transferred to their Long-Term Care unit in December. Our experience at Bethany was truly wonderful. The facility has a beautiful atrium, which was decorated with festive Christmas decorations—creating the perfect setting for our family Christmas gathering. While my dad was at Bethany, we also had him on the waitlist for several other facilities. When a spot became available at our third-choice facility, we toured it but ultimately declined, as Bethany’s atrium and library made for a much more inviting and comfortable environment. During our visits, my husband and I would often take my dad to the library to work on a jigsaw puzzle together or spend time chatting in the atrium. Recently, we moved my dad to our second-choice facility, as it better suits his language needs. However, we will always be grateful for the kindness and support we received at Bethany. The staff was incredibly accommodating, ensuring his financial and dietary needs were met. My dad, who does not have dementia, was able to express his appreciation for their care, and I, too, experienced firsthand the compassion and dedication of the team. Bethany Calgary provided a warm and welcoming environment for my dad and our family, and we deeply appreciate the time he spent there.

Honestly, this place should be shut down. All accreditations should be removed, the doctors investigated, and charges laid for the abuse of elders by the "caregivers". My mother spent 8 very long months living in this hell before we were able to move her (which we were only able to do because a woman at Transitional Services had compassion and took pity on her). This is not a place where people "age in place", it is where people are forced to experience hell before dying. From the very first day my mother was forced into this disgustingly dirty, mouse infested facility, the contempt for the elderly was apparent, and it got worse as time went on. They ignore the call button, whether the person uses the one on their wrist or on the wall. They do mean things like withholding dentures and cellphones or telling an immobile person asking for water that they are not a babysitter. Their idea of rec is to take people so drugged they can't talk and point their wheelchairs in front of a muted TV. Physio does not happen as scheduled if at all, and they will not let your loved one know of any changes to anything. They leave people to sit in soiled diapers for hours - like a lot of hours. My mother was left in her bed for a solid 4 days at one point. If you complain, they will treat your person worse. My advice to anyone whose loved one is being forced into this place from a hospital; refuse the transfer. It is almost impossible to move a person after they are placed. To anyone who has a loved one in this place... I am so sorry for you and your person. Contact Transitional Services and get on every other waitlist in the city. Pay attention to the drugs they are giving and don't just accept what the doctor there is saying, chances are he isn't paying attention during the careplan meetings. This place will steal any speck of dignity your loved one has left to take their money without delivering on the services they promise to provide. They will accept zero accountability and say that your person has dementia when it's actually a UTI caused by their neglect and refusal to test. In short... if you hear that they want to force your person here, don't let it happen. Having experienced Bethany firsthand, I am extremely suspicious of the authenticity of the 5 star reviews. Please see my review of Cambridge Manor.

My mom moved to Bethany recently, and the staffs there from social worker to the doctor and nurse on site, and the caregivers who look after my mom are all super supportive and helpful. The therapist herself actually went all over the places, even skipped her lunch, just to find a wheelchair that would allow my mom’s feet to touch ground to ease her back pain (she’s very petite) really touched me. The registered nurse on my mom’s floor is super kind and knowledgeable, she also took the initiative to contact me regarding my mom’s upcoming doctor appointments and transportations, so we are on the same page, which is really important to me, and I can’t thank her enough 🙂 Communication really is the key, and I do agree with some of the other reviews that you need to talk to the right person in order to get concerns resolved. Also I don’t live there day to day, so my opinion is only based on what I have observed. Still, let’s be real, no matter how much I love my dear mother, the amount of attention and physical assistance she requires everyday is way over my capacity. And that’s why I appreciate these wonderful people at the Bethany so much! There are group activities scheduled up each month, there are shows, there are spiritual gathering events, there are meals prepared on time with snacks in between, there are staff helping her to get her cleaned each time she used bathroom, baths are done twice a week with their help. I haven’t talked to the doctor too much myself, but the registered nurse on her floor has been responding to my messages really promptly and willing to help in any way she can, and most importantly, medication is brought to her on time. There’s even a giant greenhouse 24/7 and fully decorated for Christmas as well! I mean I love my mom, and I appreciate her raising me, but let’s face it, there’s simply no way I can arrange all those activities while looking after her physical needs just by myself. So the physical and mental support from these lovely people working at Bethany are not just for my mom, but also for me. All I can say is, thank you very much, Bethany *heart

My mom has been here for almost 2 yrs her new dentures when missing 2 months after she got them since she's been living there & when I discussed about this bethany replacing them cuz they went missing here all I get is excuses she hasn't been able to eat properly for 7 months now cuz of her missing dentures when I talk to my mom her roommates let's me know that apparently she got assaulted again (5) & when I look at her her glasses have more repairs on this seniors is a stable lady she doesn't fall so now it have to worry about my mom's safety everything about this particular bethany care facility really bothers me there's no cameras in the hall ways for the seniors or staffs safety im seriously regretting getting my mom into this bethany permanently something has to been done to insure the seniors safety I've heard more bad story's about this 1 bethany then any others & that's not good !

Compassionate, caring, kind and wonderful staff at Bethany Calgary North . I am from a private homecare company and I stayed overnight to assist a family with palliative care for their loved one. The staff does assist whenever I needed any help. Nurse Emma was exceptionally helpful and HCAs Brites and Felix. Forfive me if i forgot any names. Thanks to all the staff. I know the system is what it is sometimes. However, I see that the staff worked really hard. The place is so clean and I do not smell any lingering urine or fecal odors like I would at some other facilties and hospital units. I was actually really impressed here at the Bethany on 18a 3rd floor of Calgary North 3East. Thank you for being so accomodating. Do continue to serve in a manner consistent with the highest standards of care. Be encouraged and stay strong. Best regards, Christine S.

Bethany Calgary is a cut WAY above the rest. My Mom is in the final stages of dementia and the care she receives from the entire team has blown us all away as my Moms loved ones. From the hairdresser and meal prep staff to the HCA's and nursing staff, we are truly grateful for their care and attention to detail. The fact that they have staff that have been working there for 40 years should tell you that they must be doing something very right.

Bethany Calgary 2 South Our mother has been a resident at this facility for just over 3 years. Her first day as a resident at Bethany was "Day 1" of lock down March 2020. Like most Care Facilities across the country there were many learning curves in dealing with our first severe Pandemic! I commend the long term staff at the Bethany Calgary for their commitment and dedication to the residents at this facility. The level of care has had some adjustments but over all it is very good. It takes team work and good communication from all staff and residents and family members of the residents. The food is very good and nutritional. The building is clean and maintained with updates to mechanical and renovations. One of the things I would like to see more of is "recreational games" for the residents. To watch them get so involved and become competitive is fun to watch. I look forward to more things happening at this Care Facility as long as our family member resides there. Thank you to the Staff and Administration of the Bethany.