Shane Homes

We recently had the pleasure of working with Franco from Shane Homes during the inspection of our new home at 502 Wolf Willow, and we are incredibly impressed with his professionalism and dedication. Franco went above and beyond to ensure that everything in our home met the highest standards. He was thorough, knowledgeable, and took the time to carefully address and fix several issues we hadn’t even noticed ourselves. His attention to detail and commitment to delivering quality work truly made us feel confident and cared for as homeowners. It’s clear that Franco takes great pride in his job, and it shows in the excellent results he delivers. We are very grateful for his support and would highly recommend him to anyone looking for a reliable and skilled professional. Wishing Franco all the success he deserves in his career — Shane Homes is lucky to have him! – Haris (Homeowner, 502 Wolf Willow)

I must say that I got exceptionally fantastic experience with the Shane home warranty person ( Nate Klap). He’s a great person. He explained me a bunch of stuff that is needed To maintain the house. Help me throughout the inspection process. He spend well over two hours to find all the issues and fix bunch of stuff right away and arranged trade persons according to our schedule. I am looking forward to work with Shane home and Nate Kalp again. I want to inform Shane home That we need a service support like this person provided for all of our house inspection. Thank you for all help.

We recently build the house with Shane Homes, and I am having an amazing experience from the start till possession! Anand Mahadev - sale person, Andrew Thompson-sale person, Jose - project manager: this team is absolutely incredible!!! I was mainly communicated with Anand and I highly recommend him! He is very professional, quick for response, very knowledgeable, friendly, any documents or information I needed he is quick to send me back within minutes!!! Very professional, high standards! I have no regrets I went with Shane Homes, everything is so organized, you don't have any headaches, no any hicks ups!!! Shane Homes basic option is upscale and variety of products!!! The whole process went so smooth! Also, all organized so well even small details! I highly recommend Anand and Andrew in Shane Homes!

Franco was an absolute gem during our trade day! He did an incredible job — not only addressing our questions and concerns, but also taking the time to educate us about key features in our home. His knowledge, professionalism, and friendly attitude made the whole experience smooth and enjoyable. You can tell he genuinely cares about the work he does and the homeowners he helps. Shane Homes is incredibly lucky to have someone like Franco on their team. We feel so fortunate to have had him work on our home — what a standout experience! Thank you, Franco, for everything!

This is my first time leaving a one-star review. While the salesmen, Andrew and Anand, were great, the after-sales service has been absolutely awful. We reached out to address two issues with our flooring—one where it kept snagging my socks and another involving multiple bumps. The technician who came to fix it arrived with nothing more than a hammer and a knife, and his approach was shocking. He literally made the floor worse. Instead of properly repairing the problem, he just cut the corners of the affected areas with a knife and attempted to flatten the bumps by hammering them down. After his "repairs," the entire surface felt wobbly, with noticeable dips and uneven spots that resembled bowls. We were advised to contact Shane Homes for any issues related to contractors or surrounding areas. However, after contractors repeatedly trespassed into our backyard, I reached out for help. Their response? No real assistance—just a phone number and instructions to handle it myself. To make matters worse, one contractor even attempted to open our front door today, despite it being clear that the house was occupied. I’ve contacted Shane Homes multiple times, yet they’ve failed to respond. Adding to the frustration, since Shane Homes is building a house next door, their workers have repeatedly discarded garbage in our front yard. They promised to remove it, but in the end, my husband had to clean it up himself. If you’re considering purchasing a home from Shane Homes, be prepared to invest significant time and energy in dealing with these types of issues.

When we started looking at homes we must’ve looked at half a dozen builders across the city and Shane Homes remained a top choice for us the entire time, regardless of the community. It was a no brainer when it was time to lock in our decision! Over the next year we worked with Andrew and Anand and we couldn’t have had a better experience. It was super easy to get in touch with them, and they were always more than happy to answer our questions throughout the home-building process. As first-time homebuyers, they eased our worries and helped us navigate each step seamlessly. We also had the privilege of working with Dan and he was a great help during our walk-throughs as well, very thorough and knowledgeable. From start to finish, each person we interacted with from Shane Homes was wonderful to work with. Exceptional customer service all around! We’re now moving into our new home and we are both so happy with how everything turned out! We highly recommend Shane Homes and everyone we had the pleasure of working with 🙂

Virtuo provided a helpful service during my new home purchase with Shane Homes. Moving into a new home can be overwhelming, and Virtuo assisted with many aspects, including coordinating utility setups, providing information on local services, and organizing important documents. The app was a useful tool to keep everything organized. I found their team to be responsive and helpful, and Michael was especially great.