Two Small Men with Big Hearts Moving Company - Calgary

These are top notch moving crew super friendly. They looked after my stuff for what I had for the move. I'll be spreading the word on how professional two small men with big heart's and Alberta this moving company has a big enough heart for your next move give them a call today and been glad you did. Thank you 2 small men with big heart's moving. Paul martin calgary Alberta Canada

Very kind and understanding. Moved my Piano (Yamaha U3) very carefully and safely. They were also careful not to damage walls and doorways! The extra fuel and heavy item fees took me somewhat by surprise and an email outlining a predicted rate would have been nice. Overall, good and worth while experience.

Best crew of movers ever! Thank you Jordan, Kenta, Ron, Adrian and Aiden for moving my house with such efficiency and professionalism. Thank you for the care with which you handled my furniture and belongings. I also appreciated the floor runners you laid down to protect my hardwood floors. I will definately use Two Small Men with Big Hearts for my next move.

The three guys that helped me were great overall, they were really helpful and I sincerely appreciate that. What I’m frustrated about is that I was quoted $460-500 and on the day of they arrived and said that the boss wanted to send 3 guys since they had a busy day over all, so now my rate was increasing to $169 an hour. How is that my problem? Because the company booked more jobs than was reasonable for two men which I was originally told was the plan, over the phone and in email, now I have to pay for that? I then ended up paying $700 once it was all said and done. It felt manipulative that instead of letting me know ahead of time, I was informed of the change once they were already standing in my house with my things packed, so what choice did i have? I’m a single person who budgeted for what I was told the cost would be. The cost didn’t change because of ME so why do I have to cover the extra body?? Then they shattered Christmas ornaments of mine, didn’t tell me, and I found glass and porcelains on my side walk and pieces of broken ornaments in the box. Being told I can’t be compensated without a photo, but they shattered some and threw them out because as per the sidewalk evidence it was completely destroyed and went in the garbage I assume. I want to be able to give a positive review because aside from the broken items the three guys were super nice and helpful To me. But as a company I feel taken advantage of and like there’s no care for this "surprise" cost increase or for important items or money being ruined without even the courtesy to let me know. I know stuff happens, but to not tell me? At this point unless some actual compensation and apology is provided I will not be recommending this company for the hidden fees and lack of transparency.

Great experience - I was in a pinch and these guys were able to make my move stress-free. Having movers and storage all in one service is such a convenience. Customer service is great, always friendly and helpful/communicative. The guys that did my move were great - very upbeat and efficient, had my house cleared out in no time! Looking forward to completing the rest of my move with 2 Small Men.

The boys showed up at 10 AM sharp ready to go with big smiles on their face as I couldn’t have asked for better help getting moved. Everything was handled respectfully and carefully the entire time with zero damage, but also quickly as well as carefully. 100% would recommend these fellas. Cheers!

6 guys showed at our place for packing. After staying in the house for 3 hours, they left without doing a walk-through and after they left I realized that there are still a lot of things in the house unpacked. Almost none of the boxes were labeled and we found out that one of the box that is left open has toilet brush and coats packaged together! Moving day started off as I was waiting for a call to let them know they are on their way. I called the dispatch and they told me yes, they will be calling me when they are leaving the shop. 10 minutes later, my door rang and 1 truck was there. When I ask about the other one, they said there is some issue with the original truck (later movers told me that the team who did the packing decline the moving job without providing any explanation) so they are trying to find a new one. Upon checking things, they were also surprised with the level of poor packing around the house. When they were moving the boxes they constantly complain about how bad of a job was done by the packers. Around 1:30 pm, I did not see anyone in the house and went out to check how things are as there are still items in the house. To my surprise I saw that both trucks were closed and they are ready to leave. I run after the truck to see where they are going and they told me they are done and meet me at new place in 30-45 mins. Again no walk through after loading the truck, nothing and they left few boxes at home. While moving things to our new house, things get worse. Half of the crew did not ever take-off their shoes and was walking on the carpets with their street shoes. Since nothing is labeled by the packers, garage stuff was left in our bedroom, bedroom stuff left in basement etc. On top of all this, they dropped a furniture on the hardwood floor and dragged it. As a result, now our floors are damaged. They also took a picture of the incident and told us that the claims department is going to handle it. When they were showing me the charges, they admitted that they charged us extra 2-3 hours due to poor packaging which was not my fault I believe as I hired packaging service to avoid these. So overall, I paid over $5,000 for a service that I did not seem like carried out with any professionalism or courtesy. Some of our items were damaged, our new house was walked over by dirty shoes before we moved in, floor got damaged and we were charged extra for the poor job completed by packers Update: Phone number provided below is out of service.